Refund Policy
Last updated: Jan 2025
Eligibility for Refunds
Refunds are available under the following conditions:
- Request is made within 14 days of purchase
- No credits have been used from the subscription
- Account is in good standing
Non-Refundable Items
- Used credits
- Partial subscription periods
- Add-on services
How to Request a Refund
- Contact support within 14 days of purchase
- Provide your account email and order information
- State your reason for requesting a refund
Processing Time
Refunds are typically processed within 5-7 business days. The refund will be issued to the original payment method.